Sell smarter and improve customer service

Provide consistent exceptional customer service with detailed overviews of employee resources, workloads and service tasks. Improve query resolution times and maximise return on customer touch-points. Speed up the quoting process and respond to sales enquiry rapidly and effectively. Prioritise sales leads and ensure uptake of cross-sell and up-sell opportunities throughout the sales cycle. All from within Microsoft Outlook.

Keep projects on time and under budget

Maximise job efficiency by making decisions based on real-time project data on resources, budgets and timing. Advanced reporting and job costing capabilities will help you plan more precisely and stay within budget. Adapt and adjust project budgets, timelines and resource allocations to safeguard profitability. Provide customers with real-time updates on costings, tasks and timeline expectations. Analyse post project data to continuously improve effectiveness.

Optimise your operations

Ensure product delivery is on time and at lowest possible cost by streamlining your manufacturing and warehouse operations. Every item your business handles, moves and transacts can be tracked to provide complete stock visibility and superior order fulfilment. Consistently meet customer demand by optimising manufacturing capacity and introducing sales and stock reporting to fine-tune production schedules.

Accurately manage your financials

Rely on superior accuracy and faster reporting of your financial position in real-time with integrated Power BI dashboards. Get and end-to-end view of your business by connecting data across Purchasing, Stock, Sales, Customer Engagement and Accounting. Model and analyse data across the whole of your business for more accurate and reliable forecasting. Automatically reconcile quickly and accurately by streamlining Accounts Receivable and Accounts Payable.

Automate and secure your supply chain

Enjoy automatic visibility of supplier discounts, profitable supplier payment schedules and avoid overdue penalties to maximise profitability. Manage stock smarter by purchasing only what you need and knowing when and what to replenish with real-time stock visibility. Calculate reorder points, stock levels and lead times and suggest product alternatives where items are unavailable. Make stock decisions with confidence.